Parachute | Tether | Tandem SMS Terms

Operator: Nickelsense Inc. (dba Parachute, Tether, Tandem)
Applies to: Parachute, Tether, and Tandem websites at https://myparachute.live, https://mytether.live, and https://mytandem.live, the Parachute, Tether, and Tandem apps for iOS and Android, and related services
Effective: October 2, 2026
Last updated: October 2, 2026
Version: 1.0

These SMS Terms are part of the End User License Agreement and Terms of Service and apply if you give us a mobile number and choose to receive text messages from Parachute, Tether, or Tandem.

1. What we send

Account and security messages: verification codes and security alerts.
Service messages you turn on: for example, meeting and session reminders and support-connection alerts.
Marketing messages: only if you separately opt in. Consent to marketing texts is not a condition of any purchase.

We keep sensitive detail, such as recovery or mental-health information, out of text-message content.

2. Message frequency and cost

Message frequency varies with your account activity and settings. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

3. How to stop or get help

Reply STOP to any message to stop text messages from us; we will send one confirmation message. Reply HELP for help, or contact support@nickelsense.com or (502) 354-8105. You can also change text-message preferences in Settings → Notifications. Opting out of texts does not close your account; we may still send required service notices by email or in the App.

4. Privacy

We send text messages through our provider, Twilio. We do not sell, rent, or share your mobile number or text-messaging opt-in consent with third parties or affiliates for their marketing purposes. See the Privacy and Consumer Health Data Policy.

5. Contact

Nickelsense Inc., Louisville, Kentucky · support@nickelsense.com · (502) 354-8105

Other legal documents

Nickelsense Inc. · Louisville, Kentucky · legal@nickelsense.com · (502) 354-8105